Practicing Empathy in Policing

Watch the following video to test your empathy:

 

Instructions:

  1. Watch the Video Above: Watch Brené Brown on Empathy. Pay attention to the way she distinguishes empathy from sympathy and explains how it involves being present with others without judgment.
  2. Reflect on Empathy in Your Work (5 minutes):
    • Reflect on a recent situation where you interacted with someone who was upset, angry, or in distress.
    • Write down your initial reaction to the situation. Were you able to empathize, or did you feel disconnected from their emotions?
    • Consider how you could have responded more empathetically in that moment. What might have changed if you’d used empathy to connect with the person?
  3. Empathy in Action (5 minutes):
    • Choose an interaction you anticipate having in the next 24 hours (either at work or in your personal life). It could be with a colleague, a community member, or even a friend or family member.
    • Before the interaction, mentally prepare by reflecting on the core principles of empathy from Brené’s video:
      • Perspective-taking: Try to understand the situation from the other person’s perspective.
      • Staying present: Be fully engaged, without distractions (e.g., put down your phone, focus on the conversation).
      • Non-judgment: Resist the urge to judge the other person’s feelings or experiences.
    • Approach the interaction with a goal to truly listen, understand, and respond with empathy.
  4. Evaluate Your Empathetic Response (5 minutes):
    • After the interaction, take a moment to reflect on how it went. Did practicing empathy change the tone of the conversation or the way you felt during the exchange?
    • Write down how the empathetic response influenced your connection with the other person. Did they seem more open? Did the situation feel more collaborative?
    • Consider how empathy might improve similar interactions in the future.

 


 

Reflection Questions:

  1. How did practicing empathy change the way you connected with the other person during the interaction?
  2. What was the impact of empathy on your emotional state and the tone of the conversation?
  3. How can you apply empathy more consistently in your daily work as a law enforcement officer, especially when dealing with community members in distress or conflict?